by Mike Patterson | Apr 21, 2022 | Communication, Conflict Management, Leadership
Approaching this part of your job with the willingness to listen, understand, and help yields more positive results than demonstrating a primary intention to punish and enforce rules. Although team members are frequently vocal in requests for organizational attention...
by Mike Patterson | Mar 15, 2022 | Leadership, Problem Solving, Thinking
When a problem arises, the preliminary steps lead up to a decision about which a possible solution will be implemented. Problem solving may involve a relatively insignificant item, or it may concern a serious issue with the possibility of a major impact on the entire...
by Mike Patterson | Feb 9, 2021 | Communication, Growth, Leadership, Teamwork
Skillful communication is the essential human connection. Sound communication techniques enable leaders to meet this most basic human yearning of people. Using constructive communication and persuasion skills saves time and effort, encourages cooperation, and reduces...
by Mike Patterson | Dec 15, 2020 | Crisis, Leadership, Teamwork
The most productive individuals are those who master the art of taking care of emergency situations, unexpected and unplanned, that require immediate attention to prevent serious consequences. “Fire fighting” is the usual term for handling a crisis. “Fire fighting”...
by Mike Patterson | Nov 23, 2020 | Culture, Integrity, Leadership
Effective leaders at every level of the organization foster positive and creative work environments, deliver measurable and sustainable results, and maintain the ethical integrity of the workplace. Positive and creative work environments usually go hand in hand with a...
by Mike Patterson | Sep 7, 2020 | Comfort Zone, Leadership, values
The world is in a constant state of change. Every day, you hear of organizations who are struggling to meet the challenges of the new competitive landscape or the difficulties of the current pandemic. To succeed in today’s business environment, organizations and...
