by Mike Patterson | Apr 22, 2022 | Uncategorized
You are the leader of your group or department because that position is delegated to you by the organization. You might be called a “formal” leader. But often others function as “informal leaders” for smaller groups. When you recognize these informal leaders, you can...
by Mike Patterson | Apr 21, 2022 | Communication, Conflict Management, leadership
Approaching this part of your job with the willingness to listen, understand, and help yields more positive results than demonstrating a primary intention to punish and enforce rules. Although team members are frequently vocal in requests for organizational attention...